At Sanjeevan Life, we aim to deliver your products in a timely and efficient manner. Please review our shipping policy for details on how we process and ship your orders.
1. Order Processing
- Orders are typically processed within 1-2 business days after they are placed.
- You will receive an email confirmation once your order has been dispatched, along with a tracking number to monitor the shipment.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Charges
- Free Shipping: We offer free standard shipping on orders above a certain amount within India. For orders below this amount, a nominal shipping fee will be applied.
- Standard Shipping Rates: For orders that do not qualify for free shipping, shipping charges will be calculated at checkout based on your location.
3. Shipping Time
- Standard Shipping: Delivery typically takes 5-7 business days from the date of dispatch, depending on your location.
- Express Shipping (if available): For quicker delivery, we offer express shipping options that can take 2-4 business days. Additional charges apply.
Please note that delivery times may vary due to unforeseen circumstances, such as weather conditions, public holidays, or local carrier delays.
4. Delivery Areas
We deliver to most locations across India. If your location is not serviced by our delivery partners, we will notify you and explore alternative options to get your order to you.
5. Tracking Your Order
Once your order has been shipped, we will provide you with a tracking number via email. You can use this number to track your order in real-time on our courier partner’s website.
6. Delivery Issues
If your order is delayed or you encounter any issues with the delivery, please contact us at care@sanjeevanlife.in or call us at +91-9387067295. We will work with our shipping partners to resolve any issues as quickly as possible.
7. Damaged or Missing Items
If your package arrives damaged or if items are missing from your order, please reach out to us immediately. We recommend taking photos of the damaged package and products and sending them to care@sanjeevanlife.in within 24 hours of delivery. We will investigate and arrange for a replacement or refund as needed.
8. International Shipping
Currently, we only ship within India. For international orders or inquiries, please contact our customer service team for assistance.
Contact Us:
For any further questions regarding shipping, please get in touch with us:
Sanjeevan Life
No. 2, Tihu Commercial Estate,
Nalbari, Assam – 781371
Phone: +91-9387067295
Email: care@sanjeevanlife.in
Website: SanjeevanLife.in